FAQ
​
1. What types of stickers do you offer?
We offer quality vinyl stickers in both matte and gloss finishes. Check out our product catalog for all available options.
2. How do I place an order?
To place an order, simply browse our website, select your desired stickers, and add them to your cart. Proceed to checkout to complete your purchase.
3. How long does it take to process and ship my order?
Processing times vary depending on the type and quantity of stickers ordered. Typically, orders are processed within 24 hours and shipped the following day.
4. Do you offer international shipping?
Yes, we offer international shipping. Shipping rates are flat rates based on within Australia and Internationaland. Within Australia: $1.60 AUD / International: $3.90 AUD.
5. What is your return policy?
If you are not satisfied with your purchase, please contact our customer care team within 3 days of receiving your order. We will work with you to resolve any issues, including returns or exchanges.
6. How do I apply and care for my stickers?
Applying and caring for your stickers is easy! Clean the surface where you want to place the sticker, peel off the backing, and apply the sticker smoothly. To ensure longevity, avoid exposure to extreme weather conditions and harsh cleaning chemicals.
7. How can I contact customer support?
For any questions or assistance, please contact our customer care team through our website's contact form or via email. We strive to respond to all inquiries within 24 hours.
8. Are your stickers water-resistant?
Our stickers are made from high-quality materials that are water-resistant. We do not recommend placing them in a dishwasher or soaking in water.
​
GENERAL INFO
At Stickaz Studio, we prioritize providing exceptional customer service to ensure a seamless shopping experience. Our dedicated team is here to assist you with any questions or concerns you may have about our products, orders, or services, and we aim to offer detailed information and prompt support.
For any queries or assistance, please contact our customer care team. We strive to respond to all inquiries within 24 hours and are committed to helping you have a positive shopping experience with us. Thank you for choosing Stickaz Studio!
Privacy & Safety Policy
At Stickaz Studio, we are committed to protecting your privacy. We collect personal information, such as your name, email, shipping address, and payment details, to process and fulfill your orders, verify payments, provide customer support, and communicate order status. This information is stored securely on our servers and accessed only by authorized personnel. We use third-party services for payment processing and shipping, ensuring they adhere to our privacy standards.
We may contact you via email or phone to confirm orders, provide shipping details, and address any issues. If you've subscribed to our newsletter, you will receive updates and promotions, which you can opt-out of at any time. We use cookies to enhance your website experience and analyze traffic. For any questions or to exercise your rights regarding your personal information, please contact us. By using our services, you agree to our Privacy & Safety Policy.
PAYMENT METHODS
- Credit / Debit Cards